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Position Description

We’re dedicated to supporting clients through their personal injury cases with compassion, accuracy, and efficiency. We believe in making the legal process more streamlined and less stressful. As part of our fast-growing operations team, you’ll play a key role in ensuring that every case moves forward smoothly behind the scenes.

Position Overview:
We’re looking for a detail-oriented and motivated Operations Team Member to join our personal injury department. In this role, you’ll support the day-to-day case management process by handling administrative tasks, coordinating with legal teams and clients, and ensuring that timelines are met and files stay organized.

Key Responsibilities:

• Assist with case file management, including intake, document collection, and data entry

• Track deadlines and follow up on outstanding items with clients, providers, and attorneys

• Maintain communication logs and update case statuses in our system

• Request and review medical records, bills, and other supporting documentation

• Work closely with attorneys, paralegals, and other team members to ensure workflow efficiency

• Handle sensitive information with discretion and professionalism

Qualifications:

• Prior experience in personal injury or legal operations is preferred but not required

• Strong organizational and multitasking abilities

• Excellent written and verbal communication skills

• Tech-savvy and comfortable with case management software (experience with platforms like Litify, Filevine, or Clio is a plus)

• Self-starter who thrives in a remote work environment

• High attention to detail and ability to work with minimal supervision

Compensation:
Competitive hourly rate or salary, depending on experience.

How to Apply:
Please submit your resume outlining your experience and why you’re a good fit for this role